Ellen Ulrich holds an undergraduate degree in Business Administration from Universidade Presbiteriana Mackenzie/Brazil, a graduate degree in Positive Psychology & Wellbeing from Pontifícia Universidade Católica do Rio Grande do Sul/Brazil (PUCRS), a graduate degree in Neuroscience & Behaviour from Pontifícia Universidade Católica do Rio Grande do Sul, and an MBA in Tourism & Entertainment Industry from the University of São Paulo/Brazil (USP).
She began her professional career as an HR Supervisor at Unilever in the food sector, where she was primarily responsible for employee performance appraisals as well as the development and implementation of training measures. She then moved to Telefonica as an HR Specialist, where she was primarily responsible for recruitment and the restructuring of pension funds.
Ellen Ulrich then found a new challenge as HR & Administration Manager at Comptel Communications Brasil Ltda., where she was primarily responsible for supporting the establishment of the company in Brazil as well as planning and structuring the human resources and administration departments. Thanks to her successful work, she was promoted to Head of HR & Administration Latam at Comptel Communications, where she was responsible in particular for managing human resources and administration (in Brazil, Mexico and Argentina), budgeting for human resources and administration, payroll accounting, developing and implementing training and development measures, as well as recruitment and outplacement. Particularly noteworthy are her achievements in introducing a competency-based management model and an evaluation system for more objective remuneration and social benefits.
She took her next career step as HR Manager at Software AG, where she was responsible in particular for executive coaching, recruitment at all levels including onboarding, offboarding/outplacement, contract management, as well as needs-based training and development measures. Once again, her successful commitment led to her promotion to HR Director & Regional HRBP Latam, where she was responsible in particular for implementing global HR programmes at regional level in cooperation with senior management, strategic restructuring in line with global business objectives, as well as cooperation with global competence centres. For Latin America (Brazil, Mexico, Chile and Argentina), she was also operationally responsible for improving HR processes, developing guidelines and procedures for equal opportunities in the workplaces, qualified assessments of managers and teams, team development, succession planning and other personnel-related issues.
Ellen Ulrich has been working as an HR Consultant for several years now, applying her extensive qualifications gained from decades of experience as a top HR executive in multinational companies in Latin America – particularly in the technology sector – to achieve sustainable results for the benefit of her clients. She is both a solution-oriented generalist for the rapid technological changes, transformations and complex work requirements in Latin America, as well as a specialist in compliance, restructuring, change management and employee lifecycle management.
Among other qualifications, she is a certified Board Advisor/Lean Governance from the Board Academy, a certified Human Resources Manager from Fundação Getúlio Vargas Human Resources Management (FGV), a certified Human Change Management Expert from the Human Change Management Institute in Brazil, a certified Coach and Business Mentor from Sociedade Brasileira de Desenvolvimento Comportamental (SBDC), as well as certified Personal Profile Analyst (PPA) from Thomas International.
Furthermore, she is – as a member of the People Management Committee/PUC Angels – an advisor/mentor for start-ups and university students, a member of the International Coaching Federation (ICF), as well as a member of the Conflict Management Lab of the Brazilian HR Association (ABRH-SP).
Ellen Ulrich is your Expert in the fields of Development & Implementation of HR Strategies, Organisational Development & Reorganisation, internal Communication, Development of soft skills, as well as Coaching & Mentoring for executives and teams. Her goal is always again to make organisations more human.
- MBA in Tourism & Entertainment Industry, University of São Paulo/Brazil (USP)
- Graduate degree in Neuroscience & Behaviour, Pontifícia Universidade Católica do Rio Grande do Sul/Brazil (PUCRS)
- Graduate degree in Positive Psychology & Wellbeing, Pontifícia Universidade Católica do Rio Grande do Sul (PUCRS)
- Undergraduate degree in Business Administration, Universidade Presbiteriana Mackenzie/Brazil
- Professional Certifications:
- Certified Board Advisor/Lean Governance, Board Academy
- Certified Human Resources Manager, Fundação Getúlio Vargas Human Resources Management (FGV)
- Certified Human Change Management Expert (HCMBOK), Human Change Management Institute
- Certified Coach, Crescimentum
- Certified Mentor, Crescimentum
- Certified Business Mentor, Sociedade Brasileira de Desenvolvimento Comportamental (SBDC)
- Certified Organisational Mentor, Sociedade Brasileira de Desenvolvimento Comportamental (SBDC)
- Certified Character Strengths Based Interventions Practitioner, Flow Psicologia Positiva
- Certified TEIQue (Trait Emotional Intelligence Questionnaire, DISC), Thomas International
- Certified PPA (Personal Profile Analysis, 360° Assessment) Practitioner, Thomas International
- EMPRETEC (entrepreneurship programme), United Nations entrepreneurship training programme, Sebrae, São Paulo
- Memberships:
- Advisor/Mentor for start-ups & university students, Member of the People Management Committee/PUC Angels
- Member of the International Coaching Federation (ICF)
- Member of the Conflict Management Lab of the Brazilian HR Association (ABRH-SP)
- Language skills: Portuguese (native), English and Spanish (fluent)
- Development & Implementation of HR Strategies
- Organisational Development & Reorganisation
- internal Communication
- Development of soft skills
- Coaching & Mentoring for executives
- Coaching & Mentoring for teams
- Active as an HR Consultant, particularly in the following areas:
- Development of on-demand personnel strategies/projects
- Improvement of HR processes (structuring & restructuring)
- Change management
- Improvement of internal communication, creativity & problem-solving skills
- Promotion of employee engagement
- Leadership development (coaching and mentoring)
- Tailor-made training and development measures for managers, employees and teams
- Development and implementation of a certification course on ‘HR Operations and Brazilian Labour Law’
- Facilitation (development and implementation) of workshops and on-demand courses (emotional intelligence, well-being in the workplace, soft skills)
- Roles at Software AG:
- HR Director & Regional HRBP Latam, with particular responsibility for:
- Implementation of global HR programmes at regional level in collaboration with senior management
- Strategic restructuring in line with global business objectives
- HR data analysis & reporting to global HR management
- Collaboration with global centres of excellence
- Improvement of HR process & data quality in Latam (Brazil, Mexico, Chile & Argentina)
- Facilitation of quarterly business meetings on HR topics & KPI tracking
- Optimisation & restructuring
- Talent management (recruitment/finding & retention of top talents)
- Development & implementation of training & development measures for managers & talents in collaboration with the corporate university
- Development of guidelines & procedures for equal opportunities in the workplaces in Latam
- HR budgeting & budget utilisation in Latam
- Administration of compensation & benefits
- Payroll accounting in Latam
- Contract management
- Assessments of managers & teams (DISC, 360º, high potential treats, emotional intelligence)
- Executive coaching
- Team development
- Succession planning
- Onboarding & offboarding/outplacement
- HR Manager, responsible in particular for executive coaching, recruitment at all levels including onboarding, outplacement, contract management, payroll & benefits, collaboration with the corporate university and external providers for needs-based training & development measures.
- HR Director & Regional HRBP Latam, with particular responsibility for:
- Roles at Comptel Communications Brasil Ltda.:
- Head of HR & Administration Latam, responsible in particular for managing human resources & administration (in Brazil, Mexico and Argentina), budgeting for human resources & administration, contract management, payroll accounting, developing & implementing training & development measures, recruitment, outplacement, introducing a competence-based management model and an evaluation system for more objective remuneration & social benefits.
- HR & Administration Manager, with particular responsibility for supporting the establishment of the company in Brazil, planning & structuring the HR & administration departments, developing company policies in compliance with local laws & best practices, contract management & budgeting.
- HR Specialist at Telefonica, responsible in particular for recruitment and restructuring of pension funds.
- HR Supervisor at Unilever in the food sector, responsible in particular for employee performance appraisals as well as the development & implementation of training measures.
Travelling, hiking, cooking, reading and astronomy.
Rua Corinto, 543-81B, Vila Indiana
05586-060 Sao Paulo/Brazil
Email: brazil@insecogo.com
